Hi Ben,
I don’t normally do things like this, but after being so impressed with the service you provided, I just wanted to say a huge thank you to the Avalon Estates team in helping my mother to move home.
From the moment I met yourself, to the group of removal lads that helped with the move, through to the engineer that came round within a few hours of being notified of a problem, your professionalism has shone through. Not only that, you display a good level of care for your clientele, a rare quality in the landlord world & one to be cherished.
I was particularly impressed with your removal guys, who, despite turning up under the impression their task would be much smaller, cracked on with the difficult job they were presented with without any fuss, a can-do attitude & most importantly, good humour, which helped to make the whole experience more enjoyable & run a whole lot smoother.
As my mother currently suffers from several health conditions & I am based in London, I find it reassuring to know that she is a tenant in your caring, capable hands.
You are all a great credit to Avalon Estates, I really can’t thank you enough & would appreciate it if you could pass on our gratitude to all involved. Keep up the good work!
All the best,
Ryan
